Frequently asked question regarding the shipping of products from Eco-Tech Saunas.
Yes, someone needs to be home to receive, inspect and sign for the package. If no one is available to receive it the courier will leave a call tag you may then make arrangements to pick up at the local depot. If you don’t contact the courier they will then make a maximum of 3 delivery attempts if it is still not received then they will ship it back to the shipper.
If you order a sauna kit it will be shipped by a transport company. Other items that will be also shipped by a transport company will be Modular, Outdoor and Infrared Saunas, Commercial heaters and Wood burning heaters basically anything over 150 lbs.